Get the Care You Need from the Comfort of Your Home

Few would argue that advancements in technology have continued to make our lives easier. This is particularly true when it comes to telehealth services. 

There are several reasons you may need to have your child seen by a medical professional without having to drive them to the doctor’s office. Our team at Neighborhood Pediatrics in Shenandoah, Texas, understands that. That’s why we provide this convenient service.

Let’s look at what telehealth is and why it’s needed.

Understanding telehealth

The thought of technology might cause trepidation for some. Don’t worry; you don’t need to be tech-savvy to use the beneficial telehealth service that we offer. You simply need a mobile phone, a laptop, or a tablet, which almost everyone has.

To set up a telehealth call, just call our office first. We can learn about your circumstances and determine if a telehealth appointment can meet your needs. 

If so, we then provide you with a link that allows you to connect with one of our medical professionals with a remote audio and video feed. You use your chosen device to communicate with us. 

This service allows us to:

• Talk with you
• Learn about your child’s symptoms
• Ask your child questions if they can talk
• Examine your child

These visits can occur the same day that you call in for an appointment. 

After we examine your child, we may require an office visit. However, your child may just need medication to help them get well, which we can prescribe through our telehealth call.

When telehealth makes sense

Telehealth is a smart choice in various situations. Here are a few.

If your child wakes up feeling sick, it may be best to let them stay in bed and rest. You also don’t want to put others at risk if your child has a contagious illness.

Choosing telehealth also makes sense if your child needs a follow-up visit to monitor their progression of getting well. These appointments are usually quick, and having them in the comfort of your own home saves time and money.

Telehealth calls are especially convenient if you’re on a family vacation and your child comes down with something like fever, diarrhea, or a rash. In times like these, you want to lean on your family pediatrician. We can pull your child’s record and look at their medical history. In addition, reaching out to us can put your child at ease because of being familiar with our team from previous visits.

To learn more about the benefits of telehealth, or if you have a sick child and want to know if a telehealth call is the best option, contact us today. You can also book an appointment online by clicking here.